Before you buy
Find out more about the Tractive GPS tracker and learn how it can help keep your pet safe.
Accounts & Subscription Plans
Manage your Tractive GPS account, subscriptions and invoices.
Purchases & Returns
Information about the Tractive online shop and replacement devices.
Your Tractive Device
The first steps to begin tracking your pet.
Learn about all of the features and functions of the Tractive GPS app for a great tracking experience!
If any issues come up, we're here to help!
All the frequently asked questions (and answers!) we receive from our pet insurance customers